The following tables show changes over time in residents' evaluations of the importance of the <br />issues discussed above, the City's performance on them, and the difference between those two <br />ratings. While these questions evaluate two very different concepts using different terms, one <br />might be able to read large differences as suggesting but not demonstrating a gap between the priorities <br />of Eugenians and the perceived performance of the City in that area. Smaller differences might be <br />suggestive of satisfaction for a particular issue. <br />PROVIDE GOOD VALUE FOR TAX DOLLARS SPENT <br />Importance Performance Difference <br />2004 2002 2000 2004 2002 2000 2004 2002 2000 <br />4.6 4.5 4.6 3.2 2.9 3.0 1.4 1.6 1.6 <br />SUPPORT YOUTH AND CHILD DEVELOPMENT <br />Importance Performance Difference <br />2004 2002 2000 2004 2002 2000 2004 2002 2000 <br />4.5 4.5 4.5 3.7 3.3 3.1 0.8 1.2 1.4 <br />DEVELOP JOB OPPORTUNITIES <br />Importance Performance Difference <br />2004 2002 2000 2004 2002 2000 2004 2002 2000 <br />4.5 4.4 4.3 2.7 2.6 3.0 1.8 1.8 1.3 <br />PREVENT CRIME <br />Importance Performance Difference <br />2004 2002 2000 2004 2002 2000 2004 2002 2000 <br />4.5 4.4 4.4 3.3 3.4 3.4 1.2 1.0 1.0 <br />MINIMIZE LOSS OF LIFE/PROPERTY DUE TO EMERGENCIES <br />Importance Performance Difference <br />2004 2002 2000 2004 2002 2000 2004 2002 2000 <br />4.5 4.4 4.5 4.3 3.9 3.9 0.2 0.5 0.6 <br />PROTECT THE ENVIRONMENT <br />Importance Performance Difference <br />2004 2002 2000 2004 2002 2000 2004 2002 2000 <br />4.4 4.5 4.5 3.7 2.9 3.0 0.7 1.6 1.5 <br />PROVIDE SAFE BUILDINGS AND INFRASTRUCTURE <br />Importance Performance Difference <br />2004 2002 2000 2004 2002 2000 2004 2002 2000 <br />4.3 4.2 4.3 3.9 3.5 3.5 0.4 0.7 0.8 <br />PROVIDE ACCESS TO READING AND REFERENCE MATERIALS <br />Importance Performance Difference <br />2004 2002 2000 2004 2002 2000 2004 2002 2000 <br />4.2 4.1 4.4 4.2 3.9 3.5 0.0 0.4 0.9 <br />OREGON SURVEY RESEARCH LABORt1TORY, UNIVERSITY OP OREGON <br />CITY OP EUGENE, FEBRUARY 2005 Page 18 <br />