City of Eugene, Oregon I-18 <br />Operating Indicators by Function/Program <br />Lasf ten fiscal years -unaudited <br /> Fiscal Year <br />1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 <br />Function/Procaram <br />Central services: <br />Number of claims managed 378 301 301 340 316 323 278 265 333 259 <br />Number of purchase orders issued n/a 26,444 , 24,594 24,021 24,648 24,338 23,007 21,372 20,975 21,983 <br />.Job applications processed 5,760 4,553 4,975 7,199 6,460 5,898 8,987 7,088 4,598 6,848 <br />Building square footage maintained 1,842,789 1,818,147 1,826,182 1,794,295 1,794,295 1,868,354 1,886,998 1,926,848 1,917,643 1,918,643 <br />Municipal Court cases processed 26,911 30,682 33,487 27,061 33,188 33,989 30,972 32,699 28,810. 28,071 <br />Fire and emeraencv medical services: <br />Emergency responses 17,987 17,876 18,620 18,958 17,669 18,054 18,728 19,441 20,509 21,723 <br />Fire inspections n/a n/a 1,116 1,514 3,453 2,502 2,208 1,800 812 973 <br />Library, recreation. and cultural services: <br />Number of library patron visits 526,220 523,901 507,000 610,941 569,000 989,013 1,125,648. 1,194,972 1,267,109 1,527,239 <br />Volume of library collection borrowed 1,392,714 1,283,529 1,220,016 1,467,618 1,507,490 1,803,648 2,160,355 2,469,913 2,582,101 2,791,737 <br />Hult Center attendees 166,754 183,966 146,226 189,380 164,197 156,973 166,332 175,851 190,648 217,322 <br />Recreation services 547,704 524,721 483,131 624,846 641,504 627,537 605,834 657,689 665,222 655,883 <br />w Planninca and development: <br />Construction permits issued 11,567 11,921 10,683 10,941 10,455 10,525 11,587 12,347 10,980 10,471 <br />Land use applications reviewed 346 346 311 393 317 386 361 446 423 404 <br />Parking permits issued n/a n/a 27,746 27,658 25,646 24,717 26,053 26,058 21,618 20,067 <br />Parking citations issued 78,904 81,530 78,114 77,674 79,269 79,410 72,216 75,801 71,883 68,153 <br />Police: <br />Calls for service 105,770 123,168 120,557 117,117 119,637 113,367 110,103 87,986 80,457 78,315 <br />Eugene crime index 9,013 7,889 7,181 6,727 6,629 6,519 6,370 7,078 6,039 5,581 <br />U.S. median city crime index 6,376 5,933 5,639 5,733 5,691 5,466 5,422 4,911 2,785 2,698 <br />Public works: <br />Number of municipal airport passengers 707,392 735,415 774,079 651,762 605,091 644,215 719,298 711,822 724,662 773,213 <br />Gallons of wastewater treated (in billions). 16.1 14.4 13.6 14.5 13.8 13.5 11.4 14.1 13.9 13.9 <br />Notes <br />a) The number of claims managed is based on the number of general and automobile liability cases and the number of workers' compensation claims managed during the year. <br />b) The City's new downtown library opened during FY2002, which allowed for additional patron services and a larger library collection. <br />c) Recreation services include participants in the City's recreational programs and patron visits to the City's recreational facilities. <br />d) Parking permit contract with Symantec Corporation expired at the end of FY06. <br />e) The Eugene crime index is based on the number of offenses, reported on a calendar year basis (per 100,000 population). <br />f) The U.S. median city crime index is based on the FBI's crime indices for median si ze U.S. cities with population size between 100,000 to 250,000 (per 100,000 population). <br />Data source <br />.Individual City Departments <br />