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~i , <br /> The Mac Store: For All Your Macintosh Needs <br /> i <br /> <br /> ( Thank ou for sho rn with The Mac Store. We know ou have man o tions for urchasin our <br /> Y pp~ g Y Y p p g Y <br /> computer equipment and we appreciate your choice to do business with us. We strive to provide our <br /> customers with complete solutions and offer a wide variety of products and services to meet your <br /> needs. In addition to the largest inventory of Macintosh related products in the Northwest, we offer fast <br /> repairs on in and out of warranty equipment, network consulting and troubleshooting, and training. <br /> We want you to get the most out of your computer equipment. We Hope you'll let us continue to help <br /> you find the right products and services for all of your computer needs. <br /> The Mac Store <br /> <br /> i <br /> It is our intent to provide the highest quality equipment and services. While we do our best to make solid <br /> recommendations based on our tulderstandu1g of your needs, we cannot guarantee that everything you purchase <br /> will be compatible with other equipment or suited to your specific purposes. <br /> Returns: <br /> Within 14 days of your purchase, ~we will accept the return of certain, merchandise tinder the following conditions: <br /> -Items returned must be undamaged and complete with all software, accessories, packing materials and <br /> documentation. If any of these items are missing, a replacement fee will be charged for the missing items. The <br /> amount of the fee depends upon the missing item. <br /> - All returned merchandise is subject to a 15% restocking fee. <br /> -Due to the nature of licensing restrictions, we cannot accept opened software. If your software media is defective, <br /> we will replace the product. <br /> - If our teclvlicians determine that the item is defective, we will repair it, replace it, or reftuzd the purchase price at <br /> our discretion. <br /> - Any refund payments will be made iz the same form as the original sale, with the exception of cash sales. For <br /> cash refunds, The Mac Store will mail a check to you withi110 business days. <br /> After 14 days we cannot accept returns. We will gladly assist you in working with the manufacturer of your <br /> product to resolve any problems. <br /> FOR YOUR PROTECTION, WE SUGGEST THAT YOU DO NOT DISCARD ANY BOXES, PACKING MATERIALS, <br /> DOCUMENTATION, OR OTHER ITEMS THAT CAME WITH YOUR MERCHANDISE. <br /> Warranties: <br /> The Mac Store provides warranty and non-warranty service for many of the products we sell. The following <br /> provisions apply to warranty and non-warranty service: <br /> - We will honor all warranties to the extent provided by the manufacturer. <br /> - Your computer's warranty does not cover problems that are caused by software. <br /> - Extended warranties are available for many of the products we sell. Ask us for details. <br /> - We cannot loan equipment while your warranty repair is performed. <br /> - KEEP YOUR RECEIPT. Wherever you are, if your equipment requires service tinder warranty, you will need this <br /> proof of purchase. <br /> We cotmt on otir customers to tell us how we're doing. If we did something exceptionally well or if you were <br /> disappointed by your experience with our store, we'd like to know about it. You can contact your local store's <br /> General Mana er see the front of this invoice for address and Hone number or our Customer Care de artment at: <br /> p <br /> g ( p <br /> T11e Mac Store <br /> Attn: Customer Care <br /> 6077a SW Lakeview Blvd <br /> Lake Oswego, OR 97035 <br /> (503) 624-2014 <br /> customercareC~3csnw.com <br /> <br />