New Search
My WebLink
|
Help
|
About
|
Sign Out
New Search
2.35 Customer Service Orientation
COE
>
PW
>
Admin
>
PW Human Resources
>
APWA Accreditation 2004
>
2.35 Customer Service Orientation
Metadata
Thumbnails
Annotations
Entry Properties
Last modified
2/11/2010 2:47:38 PM
Creation date
1/8/2009 1:26:24 PM
Metadata
Fields
Template:
PW_Exec
PW_Division_Exec
Administration
PWA_Project_Area
Certification
PW_Subject
PWA Certficication
Document_Date
7/1/2004
External_View
No
There are no annotations on this page.
Document management portal powered by Laserfiche WebLink 9 © 1998-2015
Laserfiche.
All rights reserved.
/
30
PDF
Print
Pages to print
Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12.
After downloading, print the document using a PDF reader (e.g. Adobe Reader).
Show annotations
View images
View plain text
_ _ _ _ _ _ <br /> City of Eugene <br /> ~ 'Values and Operating Principles <br /> 2004 <br /> We value service to our customers and the community, being responsive to their changing needs. <br /> ? We place priority on providing customers with quality services that meet their needs. <br /> ? We work with customers as partners in defining, designing, and delivering services. <br /> I ? We involve customers in evaluating the quality and value of our services. <br /> I <br /> We value fairness, integrity, trust, honesty, and communication that is open, accurate, and respectful. <br /> ' ? We promote the resolution of conflict by using open communication as an opportunity to find <br /> ~ positive solutions to problems. <br /> j ? We make decisions based on objective information and in the public interest. <br /> i <br /> We value creativity in our work and seek opportunities for innovation and vision. <br /> <br /> j ? We encourage all employees to be innovative, contribute ideas, and influence outcomes. <br /> We value personal, professional, and organizational accountability. <br /> ? We are committed to the highest ethical standards. <br /> ? We support democratic principles and respect the roles of the City's elected officials. <br /> ? We are responsible in the way we manage public resources. <br /> We appreciate unique abilities and talents, the diverse perspectives that each individual brings to his <br /> or her job, and the richness that results. <br /> ~ ? We recognize and honor a diversity of viewpoints, cultures, and life experiences. <br /> i <br /> We value the opportunities for meaningful, high quality work and the challenge our work presents. <br /> ? We focus on results. <br /> ? We are flexible and responsive to change, continually learning and seeking ways to improve <br /> efficiency, effectiveness and productivity in service delivery. <br /> We value respect, collaboration and teamwork in relationships with our fellow employees. <br /> ~ ? We achieve our best results by working as teams and in partnership across the organization <br /> and with other agencies. <br /> We are committed to making our work environment safe, supportive, fulfilling and enjoyable. <br /> ? We encourage employees to learn, grow and develop their potential. <br /> <br />
The URL can be used to link to this page
Your browser does not support the video tag.