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2.33 Supervisory Training
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APWA Accreditation 2004
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2.33 Supervisory Training
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Last modified
2/11/2010 2:47:38 PM
Creation date
1/8/2009 1:26:18 PM
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PW_Exec
PW_Division_Exec
Administration
PWA_Project_Area
Certification
PW_Subject
PWA Certficication
Document_Date
7/1/2004
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INTERACTION AND INFLUENCE SKILLS IN LEADERSHIP <br /> Overview: This two-day workshop is an introduction to the <br /> knowledge and skills needed to provide leadership in situations <br /> where you do not have formal authority. The workshop will <br /> focus on the role of lead worker regardless of the participant's <br /> technical background. <br /> Goals: <br /> 1. Understand the role of power and influence in leadership <br /> without authority; <br /> 2. Know your interpersonal strengths/orientations; <br /> 3. Know your vulnerabilities to excess in problem solving <br /> <br /> i and communicating; <br /> 4. Know your stress/conflict triggers and how to better <br /> manage your "stress" responses; <br /> 5. Know strategies for communicating effectively with key <br /> people in your work; <br /> 6. Be able to capitalize on the unique mix of strengths in <br /> your team; <br /> 7. Learn about a model for understanding the type of <br /> leadership appropriate to different workers at different <br /> times; <br /> 8. Learn the skills of :and practice giving feedback. <br /> DAY 7 <br /> 8:30 Introduction <br /> Role of Lead worker <br /> Type of Power <br /> Exercise <br /> 11:00 Perspectives -Interpersonal Style <br /> 12:00 Lunch-Fill out surve s <br /> Y <br /> 1 c30 Perspectives -Interpersonal Style (Cont.) <br /> 5:0'0 Adjourn <br /> DAY2 <br /> 8:30 Aspects of Situational Management <br /> Situational Leadership -The Interaction Game <br /> Situational Leadership Back On The Job -Activity <br /> 10:30 Aspects of Giving Feedback <br /> 12:00 Lunch <br /> _ _ _ <br /> <br />
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