DIRECTION for Employee Assistance <br /> 2004 Training Calendar <br /> Supervision: Everything You Want to Know <br /> Liz Dooley, M.S., N.C.C. <br /> The purpose of this training is to help you feel more confident about taking action in situations involving <br /> employee behavior and conduct problems. <br /> In today's work environment, supervisors must not only promote safety and productivity, but must also <br /> <br /> ~ deal with challenging situations such as employee drug or alcohol abuse, violent behavior, and other <br /> serious concerns. <br /> By the end of the session you will know: <br /> ¦ A simple, straightforward process you can take to handle a difficult situation on_the job, and prevent it <br /> from becoming a crisis. <br /> ¦ How to document effectively <br /> ¦ Communication techniques for approaching an employee and discussing need for assistance <br /> ¦ What DIRECTION provides for you in terms of ongoing support/education/referral <br /> i <br /> j <br /> Date: Thursday, 03/18/04 City of Springfield <br /> Time: 2:OOp.m. - S:OOp.m. Library Conference Room <br /> i 225 5`h St. <br /> ~ Springfield, OR 97477 <br /> DIRECTION Client Company fees: No Charge <br /> Non DIRECTION Client fees: $50.00 per person <br /> Due to limited space, registration is required at least one week in advance. To register call DIRECTION at <br /> 541-345-2800. If you're a Lane County employee, call or email Laura Yergan to register. <br /> 4 <br /> <br />