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Responding to Reference Checks <br /> Prior to releasinE any information on a former employee. call HRRS to confirm that the employee signed a <br /> RELEASE FROM LIABILITY form. This form is in the employee's personnel file. (A copy is on Page 32 of this ' <br /> section.) Do not give out any information unless this form has been signed. <br /> i <br /> ~ Frequently, supervisors are unsure how to respond to questions from other employers conducting reference checks on <br /> former City of Eugene employees. The following guidelines are an attempt to assist with this sensitive subject. If <br /> you have further questions or concerns, call the Employee Relations Manager at 687-5061. <br /> i <br /> Respond to Reference Checks with Information That is: <br /> • Related to the requirements of the job <br /> • Truthful, even if negative, but not offered with the intent to harm <br /> <br /> i <br /> • Given in good faith and limited to the inquiry <br /> j <br /> • Factual and based on personal knowledge <br /> i~ <br /> • Substantiated with documentation, especially if the information is negative <br /> Do Not Give Out the Following Information: <br /> • Personal information, such as financial or marital problems, unless it interfered with job performance and is <br /> documented. <br /> • Personal attacks that would injure an individual's reputation or expose the individual to ridicule or contempt. <br /> • .Information intending to harm the individual, such as commenting on physical condition to a person who has <br /> no need to know. <br /> • Nonyob performance information, such as a statement that an employee. was disliked by co-workers. <br /> Supervisor's Guide January, 1996 <br /> Employee Relations Page 28 <br /> <br />