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• ,I <br /> Project Review <br /> Pertormance and Development Manager Resume <br /> Customer Service Training -Internal Training <br /> Request for Qualifications -Training Consultants <br /> Interview/Observation: 04/06/2004 -Denise Smith, Performance & Development Manager, HRRS <br /> reviewed and provided input. <br /> Agency Compliance: The City has a centrally coordinated training program, to provide general training to <br /> all employees. This includes trainings that cover general employment policies, to <br /> trainings on the use of computers and various software, to safety and risk related <br /> trainings and finance/budget trainings. Specific training needs by employee, <br /> classification, work group or division are identified and managed by the division, <br /> often in consultation with HRRS. Where possible, divisions work together to offer <br /> ( trainings to others in the department, so as to make the best use of training dollars. <br /> External trainers and/or Consultants are selected through either a public <br /> bid/re uest for ro o al <br /> q p p s /qualifications, or by selecting the consultant from a <br /> qualified pool of providers determined by Purchasing. <br /> Supervisors are expected to review employee training records annually to ensure <br /> training requirements are being met. Each division is responsible for managing on- <br /> the job or cross training requirements and opportunities. Safety trainings are <br /> offered through the Safety and Loss Control, Health and Fitness, the department <br /> Safety Coordinator and department safety committees. <br /> <br /> ' Many job classifications (such as lead workers and supervisors) list training of <br /> others as a job requirement. Less formal arrangements are set up based on <br /> availability of trained staff, interest in taking on a trainer role, internal staff that have <br /> expertise on subject matter, and the needs of the staff being trained. <br /> Actions to Comply: <br /> Evaluator Suggestions: <br /> Evaluator Requirements: <br /> Evalua#or Note: <br /> Project Manager's Signature: Date:~t 113 6 <br /> Agency Director's Signature: Date: ~ <br /> APWA Self Assessment - 4th Edition # 2.12 Page 2 of 2 <br /> <br />