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~ ~ , Communication _ ~ Page 1 of 2 i Return to Definitions Menu Return to Activities Menu Communications Some activities/resources an individual can use to enhance knowledge and skills in this are: j Help to facilitate meetings. i • Advocate for topics on agendas. i • Know where to find information that helps in your work. Intranet, internet, city publications, meeting ! minutes, council minutes etc. i • Find someone who can be a proof reader for you in your area for help with written communication. • Help coordinate a supervisor forum on the topic. Contact Performance and Development • Bring appropriate humor to the workplace. o In customer service area, check into "FISH" concept being used in different parts of the organization. Call Performance and Development • Personal reading/audio tapes. For resources check: i o City of Eugene Library o Performance and Development Library o Internet resources (Performance and Development can recommend some sites for research) I o Referrals from co-workers and managers • Join task team. • Mentor with someone you feel is an effective communicator. • Request feedback from others on your skills in this area. • Day visits with other work areas. Understand shared and different issues. • Temporary projects, career development assignments Some City of Eugene Activities which might support Communication Competencies: • Attend required communication class for all employees. New to the curriculum is "The Power of Words", required for anyone who did not attend the previous "Listening and Conflict Management" class. The class is also open to anyone who wants to review basic communication skills. • Meeting skills class Watch the CTP or contact Performance and Development for information on classes. FAIR Way to Manage • Tools for managing differences in the workplace course. Under construction http://ceonline/HRRS/PD/Supervisors/Comp_act~gs/communication.htm _ 5/2/2004.