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E <br /> City of Eugene <br /> Values and Operating Principles <br /> 2004 <br /> We value service to our customers and the community, being responsive to their changing needs. <br /> ? We place priority on providing customers with quality services that meet their needs. <br /> ? We work with customers as partners in defining, designing, and delivering services. <br /> ? We involve customers in evaluating the quality and value of our services. <br /> We value fairness, integrity, trust, honesty, and communication that is open, accurate, and respectful. <br /> <br /> j ? We promote the resolution of conflict by using open communication as an opportunity to find <br /> positive solutions to problems. <br /> ? We make decisions based on objective information and in the public interest. <br /> i <br /> We value creativity in our work and seek opportunities for innovation and vision. <br /> ? We encourage all employees to be innovative, contribute ideas, and influence outcomes. <br /> We value personal, professional, and organizational accountability. <br /> ? We are committed to the highest ethical standards. <br /> ? We support democratic principles and respect the roles of the City's elected officials. <br /> ? We are responsible in the way we manage public resources. <br /> We a reciate uni ue abilities and talents the diverse ers ectives that each individual brin s to his <br /> g <br /> p p <br /> pP q <br /> or her job, and the richness that results. <br /> ? We recognize and honor a diversity of viewpoints, cultures, and life experiences. <br /> We value the opportunities for meaningful, high quality work and the challenge our work presents. <br /> ? We focus on results. <br /> ? We are flexible and responsive to change, continually learning and seeking ways to improve <br /> efficiency, effectiveness and productivity in service delivery. <br /> We value respect, collaboration and teamwork in relationships with our fellow employees. <br /> ? We achieve our best results by working as teams and in partnership across the organization <br /> and with other agencies. <br /> We are committed to making our work environment safe, supportive, fulfilling and enjoyable. <br /> ? We encourage employees to learn, grow and develop their potential. <br /> <br />