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SUBJECT: General Liability Completion Date <br /> CRITICAL AREAS OF KNOWLEDGE <br /> ? 1. Property <br /> ? 2. Liability Insurance <br /> ? 3. Claim Reporting Guidelines <br /> ? 4. Liability Claims <br /> ? 5. Service of Suits <br /> ? 6. Investigations <br /> ? 7. Defense and Indemnification <br /> C ? 8. Depositions <br /> RESOURCE MATERIALS <br /> ~ 1. APPM 7-400 et.sig <br /> 2. Supervisors Guide -Property/Casualty <br /> RESOURCE PEOPLE <br /> Cathy Joseph <br /> SUGGESTED TRAINING <br /> Study Resource Material <br /> <br /> II <br /> New Supervisor Orientation Checklist <br /> 5/2001 Page 7 of 14 <br /> <br />