~ . ° • - . .. . <br />~ , : . . ~ . . _ ~ .:: ; ~,J~.,,{~g i; , ~ ~ ~ _ . ~ . . . ~ . . ` . <br />, _ . . ~ ~'f•4;~ ' ~ . . . . . _ . . . . . <br />~ a T~j . . . ,i, ' <br />p ' ` . . - ' <br />~ <br />. , . ., ' . . . - _ . . . . <br />. j ,' ' ~ ~ . .t' ~ . . ' _ - .. .. .. ~ . . ' ~ ~ ~ ~ . ~ <br />' ` ~ . . , .. - . . ~ .. . , . •. . . <br />~ <br />. ' <br />~ <br />' <br />. . ~ . <br />, ,.~ - : .- <br />, , <br />. <br />_ ~ . ' . <br />whether or not Seller is tlie manufacturer, or supplier of- any' particular ~ <br />,~. , ;~component.- Seller sliall be'the"sole point of contact for City regarding all matte~s ' <br />- . pertaining,to delivery and installation of the~System,'including payment of any'. .~ ~ <br />. , . and all,charges resulting from purchase of the System or~`any componenfs ,~ <br /> thereof. . - - - , - <br />,. `` 4.5 <br />~ Training. Seller shall provid,e complete inst~uction~on the, proper operation of tlie, _ ~ ~. <br />' <br /> " System anci each~compon~ent ther <br />eofto all appropriate personnel; at~times ~ <br /> suitatile to~City, and otherwise consistent with the~provisions of.the attacfied <br />~~ ^ ;~ <br />~ : Exhibit C. Satisfactory completion„of fraining shall, be ~a,.precondition to ~ <br />. <br /> . _ , <br />acceptance `testing. , , <br />, . ; .5 ; Acce <br /> <br />~. ptance ~ , , , _ F <br />• ~ ~ ,_ , ~ <br />, <br />. <br />, <br />- -5 1' . <br />_ . - <br />~ <br />~ Commencement of Acceptance-.Testing. The acceptance period,shall begin : ~ <br />~.. ~`- :', after Seller tesfs the~ System, City's ope~ations personnel have been trained; .~- <br />~ ' ~ . and, in the reasonable judgment of City's system manager. and_ Seller's project . _ <br />; manager, the System is subsfanfially error-free~and ready foracceptance te§ting .: ~ ,~ <br /> ~ The:acceptance.period shall be 90 days in length -Installafioa of the'System: " ~ <br />~ .. ~ ;~ .shall,be deemed completed.for purposes of this~Gontract up:on commencement <br />. <br /> <br />, ,. ; :: . <br />of acceptance testing., ; . ; <br />5 2„~ <br />- S stem Ayailabili Durin the.acce` tance:test eriod,~the.S ste.m shall be ~; <br />J Y. tY~ ':. 9;. P , p Y <br /> available 90`percent.of°the time fo'rusec online access (during normal working ~~ <br />~ . . <br />, : hours 7~00 AM -~6:00 PM ); including all<planned and,unplanned down-time. It ; ._' ., . ~ <br />. <br />, <br /> <br />':- '~ ,, <br />, • <br />.' <br />. <br />: <br />will also tie available after hours for. batch~in'terface tranSfers of information from . <br />, <br />~ legacy:systems. Availability shall be defined, as the:ability of,the Systern ~,. ~ <br />- . components to deliver access to the System.to Pub,lic UVorks and lnformation ';' ~ <br />` Services'staff. = For purposes of.this,paragraph,'the System shall be considered`, ~ <br />: <br /> <br /> <br />~ ,: . , :, . <br /> <br />. , , . <br />"available" if users can successfully use the applicafion~to perform normal ~ <br />,~ <br />~ functions of the~application~;and the data transfer processes are able to be run. :lf ~, <br />'::, ~~, <br />. ~. the System should fail to be available at Ieasf~.90 percent~of tlie time during the' ~.~ ' - <br />~ ` acceptance test, pe~iod, Gity may; at its option, restart the acceptance test '.. ". ~- ~ <br />- <br /> period , . ; ' . ' ~ <br />. <br />• . <br />; <br />~ : <br />~ <br />~:5.3. . . <br />. <br />. . ,. . <br />- Acceptance Criteria:: The manner and.,means of acceptance testing; and the <br />_: <br />, criteria upon.which acceptance of the System shall be deterrni~ned during the <br />~ ~ <br />. , <br />:~: . ~; <br />~ .. <br />design of the functional specifications in the~first pha'se of the,~project ~ . <br />. <br />~ <br />' <br />' <br /> <br />~ - 5 4 , , _ - <br />- <br />. <br />, ~ . <br />Determination.ofAcceptance; Consequences of Rejection. The-System <br />. .shall be deemed accepted'by. City'upon satisfaction of the acceptance critena in ':~ _ <br />~ <br />_ . all <br />material respects. City's_ project mahager will be the final judge :of tlie ~ ' _ <br />" - ~~ s : accepfability ofithe System.=-If the'System is accepted; City <br />shall~make payment <br />` ` <br />~ ~ ; : . <br />. <br />to~Seller pursuant to paragraph 3 of this Contract. If~the System is not accepted, :. <br />' , Seller shalf remedy fhe defects in the System and resubmit the System' to ~~` . <br />,.~ : - acceptance testing at Seller's expense: . City shall be not ,required'to `permit : - <br />~. . retesting the`System`more than•one time,:' If,the System fails acceptance testing . <br />, ~ ,~two:times, or if acceptance testing is not successfully compl,eted within :180 days . ~ <br />~ <br />~ , <br />. i <br />_, s .. <br />~ . aftec com <br />mencement;ofthe acceptance. p,eriod; City may~require Seller to , <br />. ~ ' <br />. . ,: . , . <br />~ , , . ,. ~; . ._. - <br />