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<br />whether or not Seller is tlie manufacturer, or supplier of- any' particular ~
<br />,~. , ;~component.- Seller sliall be'the"sole point of contact for City regarding all matte~s '
<br />- . pertaining,to delivery and installation of the~System,'including payment of any'. .~ ~
<br />. , . and all,charges resulting from purchase of the System or~`any componenfs ,~
<br /> thereof. . - - - , -
<br />,. `` 4.5
<br />~ Training. Seller shall provid,e complete inst~uction~on the, proper operation of tlie, _ ~ ~.
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<br /> " System anci each~compon~ent ther
<br />eofto all appropriate personnel; at~times ~
<br /> suitatile to~City, and otherwise consistent with the~provisions of.the attacfied
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<br />~ : Exhibit C. Satisfactory completion„of fraining shall, be ~a,.precondition to ~
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<br />acceptance `testing. , ,
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<br />~. ptance ~ , , , _ F
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<br />~ Commencement of Acceptance-.Testing. The acceptance period,shall begin : ~
<br />~.. ~`- :', after Seller tesfs the~ System, City's ope~ations personnel have been trained; .~-
<br />~ ' ~ . and, in the reasonable judgment of City's system manager. and_ Seller's project . _
<br />; manager, the System is subsfanfially error-free~and ready foracceptance te§ting .: ~ ,~
<br /> ~ The:acceptance.period shall be 90 days in length -Installafioa of the'System: " ~
<br />~ .. ~ ;~ .shall,be deemed completed.for purposes of this~Gontract up:on commencement
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<br />of acceptance testing., ; . ;
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<br />- S stem Ayailabili Durin the.acce` tance:test eriod,~the.S ste.m shall be ~;
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<br /> available 90`percent.of°the time fo'rusec online access (during normal working ~~
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<br />, : hours 7~00 AM -~6:00 PM ); including all<planned and,unplanned down-time. It ; ._' ., . ~
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<br />will also tie available after hours for. batch~in'terface tranSfers of information from .
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<br />~ legacy:systems. Availability shall be defined, as the:ability of,the Systern ~,. ~
<br />- . components to deliver access to the System.to Pub,lic UVorks and lnformation ';' ~
<br />` Services'staff. = For purposes of.this,paragraph,'the System shall be considered`, ~
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<br />"available" if users can successfully use the applicafion~to perform normal ~
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<br />~ functions of the~application~;and the data transfer processes are able to be run. :lf ~,
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<br />. ~. the System should fail to be available at Ieasf~.90 percent~of tlie time during the' ~.~ ' -
<br />~ ` acceptance test, pe~iod, Gity may; at its option, restart the acceptance test '.. ". ~- ~
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<br /> period , . ; ' . ' ~
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<br />~:5.3. . .
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<br />- Acceptance Criteria:: The manner and.,means of acceptance testing; and the
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<br />, criteria upon.which acceptance of the System shall be deterrni~ned during the
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<br />design of the functional specifications in the~first pha'se of the,~project ~ .
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<br />Determination.ofAcceptance; Consequences of Rejection. The-System
<br />. .shall be deemed accepted'by. City'upon satisfaction of the acceptance critena in ':~ _
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<br />_ . all
<br />material respects. City's_ project mahager will be the final judge :of tlie ~ ' _
<br />" - ~~ s : accepfability ofithe System.=-If the'System is accepted; City
<br />shall~make payment
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<br />to~Seller pursuant to paragraph 3 of this Contract. If~the System is not accepted, :.
<br />' , Seller shalf remedy fhe defects in the System and resubmit the System' to ~~` .
<br />,.~ : - acceptance testing at Seller's expense: . City shall be not ,required'to `permit : -
<br />~. . retesting the`System`more than•one time,:' If,the System fails acceptance testing .
<br />, ~ ,~two:times, or if acceptance testing is not successfully compl,eted within :180 days . ~
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<br />~ . aftec com
<br />mencement;ofthe acceptance. p,eriod; City may~require Seller to ,
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