" ~ :A. <br />Stormwater Public Opinion Survey #3 <br />Contract: 1999-00330 <br />Exhibit B- Scope of Services <br />Services to be Provided : Contractor agrees to provide the City the following services: <br />The consultant shall assist the City with the redesign of the initial survey and develop and <br />prestest the survey instrument to insure it is both valid and able to be administered. Prior to <br />conducting the pretest(s), the consultant shall present the City with a modified survey <br />instrument, reflecting any changes resulting from the pretest(s), by Apri128, 1999. <br />2. Using source data provided by the City, the consultant shall develop a statistically valid list of <br />random telephone contacts capable of producing no fewer than 400 survey responses. The <br />consultant shall conduct the survey. It is to be administered by telephone on such times of <br />the day and on such days of the week that will minimize the number of "no contact" calls as <br />well as minimizing response bias to :the greatest extent possible. Telephone interviews must <br />be conducted by people; computerized telephoning will not be accepta.ble. <br />3. The consultant shall provicle:a written summary of results, including summary statistics for <br />all survey questions and verbatim transcripts for open-ended questions. Sub-samples must <br />include ( but are not limited to ) specific criteria and demographic information as identified in <br />meetings with the in-house staff team. <br />4. The consultant shall compare and contrast the results of this survey with those results of the <br />spring 1993, 1995 and 1997 surveys and prepare a written narrative which includes bar charts <br />and a highlight of the statistics for presentation purposes by May 30, 1999. <br />5. The consultant shall provide the City with one camera-ready original and ten copies of the <br />complete narrative report by May 30, 1999. In addition, the consultant shall provide five <br />unbound copies of the executive summary. <br />6. The consultant agrees to conduct one oral presentatiori of the significant findings to a City <br />group. ~ <br />Swpos#3.wpd 3/8/99 <br />