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Information Technolo <br /> gY <br /> Performance Efficiency Measures <br /> <br /> ~.3.~ <br /> Increasing Response Times for Repairs <br /> Proactive Equipment Warranty Tracking <br /> Proactive Parts Warranty Tracking <br /> ~ Detailed Repair Analysis to Promote Predictive Maintenance <br /> ~ Customer Notification of Scheduled Services <br /> Comprehensive Vehicle Replacement Pro rg ams, capturing the <br /> information necessar~o perform analysis of total cost per mile <br /> (fuel plus maintenance costs) on every vehicle in the fleet <br /> Maximizingparts stockin levels <br /> Tracking mechanic Productivity <br /> Saving money in both Parts and labor, through continuous <br /> analysis and tailoring of the shop's preventive maintenance <br /> program within FASTER <br /> Access to trend analysis information <br /> ~1 Analysis on the work contracted out for productivity variances <br /> as compared to similar work done in house <br /> The new FASTER fleet management system is the key tool in <br /> determining how industry-competitive an operation is running <br /> <br />