Training Technicians - Laserfiche WebLink

New Search

Q ~p ~ ~w' MAINTENANCE POR PROFIT i - ~ i :y"" ~ ~ AN INVESTMENT IN EDUCATION GAN It PAY OFF DOWN THE ROAD' ids want to grow up productivity shows up for xnd Maintenance to be firemen, a fleet in less downtime. It Council is looking into ~f astronauts, doctors, shows up in a repair shop developing a recom- football players, in billable hours. We mended practice to give ace car drivers. actually have a formula fleet managers a guide to Let's face it, truck mechanic isn't that shows our invest- ..implementing a fleet frequently on the list. Even if you ment in training over two aechnician certification dress it up with names like teChni- to three years. givesus a program. cian, people still think "grease 400 to 500% return on ebo'~ai~ monkey." our investment." ' Lockndges Growing Your Own You've heard about the impor- enior~~; FedEx Freight has had tance of bringing more young ASE Certification ` ° c~lt~gr a lot of success with ~ people into the field, and you've One way to set up a training `growing its own technicians tried recruiting techniques ranging program is to use ASE certifiea- through training, says Vice from newspaper ads to job fairs to tion as a goal. In a survey of fleet .President Dennis Beal k: referral bonuses. But have you. managers, ASE found that more Managers will hire someone i A' considered the benefits a techni- than 85% believed ASE certified with limited experience -for cian training program might offer? technicians worked more accu- instance; someone coming out of Investing in a training program rately, and 81% felt they were the armed.forces who has done ` ~~r can help you recruit and retain more likely to fix a problem the some kind of technical work. They ~ both new and seasoned techni- first time.. put them through in-house educa- ~ - , , - p~. { x eians, help ycu. `.`g;,~w" exp~ri= Florida Pe,=rer Light i:, Nlia'. tiar.; which is.generauy ter.! erea enced technicians, and make your measured a 32% drop in costs around ASE certification. t~_ ~ shop more productive. over six years when they imple- The trainee technicians start off 's" "Training can be one of the mented an ASE certification at less pap; and as they take and most expensive things you do - incentive program, says Chuck pass the ASE tests, they are given and also one of the most expen- Roberts, executive director of increases. in pay. Eventually they sive things'you don't do," says industry relations at ASE. At the are, promoted tofull-fledged tech- Bob Jennings, vice president of same time, the number of break- nicians with'full pay. After that, ~ sales and marketing with downs fell from an average of two .they have the ability to become a ~ ,'I FleetPride. In addition to having trucks per year to one every four master certified ASE technician, ' ~ its own aftermarket arts and ears. - a ain with an increase in a . ~ ` P Y g PY ` FleetCare repair: shops, FleetPride .When the Arizona Department ~ "Not only are you able to shape f.' offers a wide variety of training of Transportation created a that individual's direction, there ~ ` ro rams on eve n from air sti end a incentive for eo le to also seems to be more to al and ~ ' r ~ p g ~ g P P Y~ P P Y tY~ II brakes to air conditioning. achieve ASE certification, Roberts retention is somewhat better," "We train our technicians at says, turnover rates dropped from Beal says. least 40 hours per year. In two to 35% to less than 5%, and overtime A manager of fleet maintenance three years, we get a 15 to 20% costs were cut by 35%- in just training is responsible for strut- I increase in their productivity two years. turfing the education. ~ j r level," Jennings says. "Increased A task force at the Technology "We find that passing the ASE ~ 1 I-IFG VV n11TV TR11 (`K IN(` • ~IINF `Jnn~ 6'~ ~,'E . ~ -