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verizon' <br /> Invoice Number Account Number Date Due Page <br /> 9787361056 872298827-00001 07/05/17 4 of 4 <br /> Need-to-Know Information <br /> Explanation of Surcharges <br /> Surcharges include(i)a Regulatory Charge(which helps defray <br /> various government charges we pay including government number <br /> administration and license fees);(ii)a Federal Universal Service <br /> Charge(and,if applicable,a State Universal Service Charge)to <br /> recover charges imposed on us by the government to support <br /> universal service;and(iii)an Administrative Charge,which helps <br /> defray certain expenses we incur,including:charges we,or our <br /> agents,pay local telephone companies for delivering calls from our <br /> customers to their customers;fees and assessments on our <br /> network facilities and services;property taxes;and the costs we <br /> incur responding to regulatory obligations.Please note that these <br /> are Verizon Wireless charges,not taxes.These charges,and <br /> what's included,are subject to change from time to time. <br /> Bankruptcy Information <br /> If you are or were in bankruptcy,this bill may include amounts for <br /> pre-bankruptcy service.You should not pay pre-bankruptcy <br /> amounts;they are for your information only.Mail bankruptcy-related <br /> correspondence to 500 Technology Drive,Suite 550,Weldon <br /> Spring,MO 63304. <br /> Important Information Regarding Your Customer <br /> Agreement <br /> Verizon Wireless is updating provisions of your Customer <br /> Agreement.We have reorganized the document,renamed some <br /> section heads,and deleted provisions that no longer apply.The <br /> "How do I resolve disputes with Verizon Wireless?"section has been <br /> updated to clarify how Arbitration fees are reimbursed.In the"How <br /> can I prevent unintended charges on my bill?"section,we clarified <br /> that we do not support calls to certain premium rate numbers. In <br /> the"Billing and Payments"section,we specified that Prepaid <br /> customers may have their replenishment account balances applied <br /> to any amounts you may owe us due to reversal of earlier <br /> replenishment payments.To view the updates and a complete copy <br /> of your revised Customer Agreement,please go to <br /> verizonwireless.com. <br /> 0017213 0064492 0000005 of 0000006-C1 1-LT-6210 1 72 30 <br />