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<br />MATSLER Clara T <br />From:wfmGovernmentAccountSupport@VerizonWireless.com <br />Sent:Wednesday, March 26, 2014 3:50 PM <br />To:MATSLER Clara T <br />Cc:Dave.Kinder@VerizonWireless.com <br />Subject:RE: City of Eugene cell phone 541-953-5199 (WFM114508594) <br />Follow Up Flag:Follow up <br />Flag Status:Completed <br />Hello Clara Matsler, <br /> <br />Additional information or clarification is needed so that we may process your request. We apologize for any <br />inconvenience this may cause. <br /> <br />Reference Number: <br /> 114508594 <br /> <br />Information Needed: <br /> <br />• We called you and left a voice mail. After reviewing the mobile number 541-953-5199, we are showing the <br />line was suspended with billing through the online portal on 09/25/2013. So if you would like to remove the line <br />from the account please reply to this email with I approve to disconnect the number 541-953-5199. Also since <br />the line was suspended online we are unable to extend any type of adjustments. <br /> <br />Please reply to this email with the above information so that we may continue your request as soon as possible. <br />To ensure correspondence continuity, please do not alter the subject line of the message. <br /> <br />5LJK <br />W <br />FOLFN <br /> <br />KHUH <br />WR <br />GRZ <br />QOR <br />Did you know the below transactions now support up to 99 lines at a time? <br /> <br />: <br /> <br />>Change Wireless Number <br /> <br />>Change User Info (this will include cost center) <br /> <br />>Change Voice Mail Password <br /> <br />>Change Cost Center <br /> <br />>Suspend and Resume Service <br /> <br /> <br />Log in to Verizon Enterprise Center or My Business to complete the items above. <br /> <br />Thank you for choosing Verizon Wireless. <br /> <br />Sincerely, <br /> <br />James Tucker | Verizon Wireless <br /> <br />Office: 800-295-1614 <br /> <br /> <br /> <br />-----Original Message----- <br />From: clara.t.matsler@ci.eugene.or.us <br />Sent: Wed Mar 26 17:10:52 CDT 2014 <br />To: wfmwestbscsupport@verizonwireless.com <br />1 <br /> <br />