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MEDLIN Johnny R From: PLAMONDON Scott F To: MEDLIN Johnny R Subject: UF Work Load Date: Tuesday, June 03, 1997 3:48PM Johnny, the following is information about the present work load in Urban Forestry. It will consist of stats and a typical day in the life of Urban Forestry followed by some suggestions on managing the work load. The current work Toad is excessive and we are just unable to provide all of the services expected from our customers in a timely manner. Some UF stats. 15,000 +/- phone calls last year split �,E weep 4 eople. Wit Adri n not now being involved this will be split between 3. - So kvic /od �""` .7 g `"� f cs Q 740 request for inspections of public trees not fiel_d cr ew, aqt year and 318 thru A ril of this which is a 30% increase from last ast year.. , s • `""` - �'7 a' `.�.` s ` s `' 1669 service requests (field crew) last year - 1455 Work orders for tree work (field crew) las yea � C � 154 Land Use Plan reviews last year ( C�) C. ACthere are over 2000 lots in PUD's that require the approval of the urban forester for tree removal related to building mod" '''`"1 150 requests for concurrence for privately constructed public improvements -- ° ��'�'�'""'' f -" k "• - -�60 investigations op possible tree cutting violations.. f # .se .with no enforcements or actual c g� ( 4` P' violations a19P -'- ) nu add, � .4 J /u S ) /'A t/4114,1 iv P%) /Lt 0 6.4 t j t1/4, 800+ trees planted by NeighborWoods 150 requests for inspection of trees on private property k •d -fizz° 44 tree removal permits ( pi:.) efoe - Vi/A. cdi - Future Work Load 1 PWE tree planting projects, 6 projects with a budget o $250,000 -r1 / -(1 a lm • -• rm• w ' ( `) ` z New code requiring developers to plant street trees 'k p••:4•'`- WA. *#.•,.. Permit issuance for street tree removal with valuations of trees A typical day in the life of Urban Forestry. This day is typical of the Urban Forester and the Urban Forestry Tech. spending an average of 3 hours answering 30 phone calls daily spending an average of 2 hours reading and answering about 40 E -mails daily Tech spends next three hours processing private and public tree removal permits, providing inspections, administering contracts for tree pruning and removal, examining trees for hazard and decay an example is Hendricks park where Mike has spent about 100 hours, sending notices of tree removal, and posting public trees to be removed, managing NeighborWoods program, managing contracts for PWE tree planting projects, managing contracts for public tree removal like 5th street Market tree removal, responding to tree cutting violations calls, purchasing trees and supplies and coordinating tree pruning work and complaints with EWEB. The Urban Forester spend the next 4 hours supervising the field crew and UF staff, administering the budget and program management, developing with an consultant the GPS street tree inventory manual and supervision of the street tree inventory work, reviewing tree preservation plans and street tree plans, working with developers on the new street tree requirements, inspections of public and private trees, inspections of development sites for tree preservation and street tree selection, review and approval of tree removal permits, citcom responses and media and council contacts and interviews, preparation of a UF policies and procedures manual, review of PWE tree planting and removal projects for tree selection and placement, provide training to the public and staff on proper tree care, and much of the same work identified in the Tech work description above and a bit more. Some suggestions for the management of the work load: reduce /eliminate items on the work plan according to a approved priority have a certified arborist provide the review of tree preservation on private property reassign office staff to UF to fielding phone calls leaving only the most important for the UF staff Fill the vacant position in UF with a Temp until final budget reductions are made Offer career training to staff at PWM in urban • -stry allowing 1 -2 more staff positions nof, age 1 • 3 30W Z