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I <br /> UFCITRVW.MEM Page 1 <br /> CITIZEN REVIEW OF URBAN FORESTRY SERVICE PROFILE <br /> The Neighborhood Leaders Group reviewed the service profile for Urban Forestry. Although this group has <br /> no official oversight responsibility for the Urban Forestry program, it was felt that their input might be <br /> valuable because of the neighborhoods involvement in the "Neighbor Woods" program that Urban Forestry <br /> promotes. <br /> A copy of the service profile and a survey were distributed to the Neighborhood Leaders Group before their <br /> meeting on November 26. At that meeting, the group spent about 25 minutes discussing the profile results. <br /> Feedback on Policy Areas: <br /> Mission: <br /> Question to the group: Do you agree the mission statement captures the essence of why this service system <br /> exists? <br /> Responses: Yes _5_ No Maybe <br /> Summary of Comments: The word "enhance" was unclear to four of the respondents. Many respondents <br /> wanted the mission to reflect some type of expansion or improvement of the City's urban forest. <br /> Action Taken: The service team replaced the "enhance" with "improve" in the mission statement. <br /> Outcomes: <br /> Question to the group: Do you agree the outcomes reflect the longer range desired results to which this <br /> service's outputs contribute? <br /> Responses: Yes _4 No Maybe _1 . <br /> Summary of Comments: One respondent liked the education and preservation outcomes. Another <br /> respondent stated "there should be an outcome that focused of serving the citizens of Eugene." There was <br /> some uncertainty regarding canopy cover. <br /> Action Taken: None. The Service team felt that the mission and operating principles sufficiently described <br /> how the service focusses on serving the citizens. <br />