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'JRBNSCPE Page 1 <br /> MEMORANDUM <br /> DATE: May 14, 1995 <br /> TO: Johnny Medlin and Bob Hammitt <br /> FROM: Roland Hoskins and Marge Boutell, Service Improvement Team <br /> SUBJECT: Urban Forestry Service Profile <br /> Marge Boutell and I have been assigned as the Service Improvement Team facilitators for the upcoming <br /> Urban Forestry Service Profile. As per your request here is a proposed meeting agenda and brief process <br /> description for your review and approval. The service Team members will need additional time between <br /> meetings to work on elements of the profile to speed up the process. Staff representing key stakeholders will <br /> be invited to join the service team when a broader perspective is needed to increase the understanding and <br /> commitment for implementation of the strategies and work activities. <br /> Urban Forestry Service Profile Process Overview <br /> May 14, 1996 <br /> Estimated <br /> Activity Target Date Time Requirements <br /> 1. Team Lead and Facilitators Meet 2 hrs Not included in total <br /> - Establish service boundary <br /> - Determine service profile team membership <br /> - Review existing documents <br /> Design process and meeting schedule <br /> Draft memo to SISC <br /> 2. Orientation (team) 2 hrs <br /> 3. System Map (team) 4 hrs <br /> 4. Mission & Operating Principles (team) 6 hrs <br /> 5. Strategic Issues Development (team) 4 to 6 hrs <br /> -SODA process, external trends and internal conditions <br /> Strategies, Objectives, & Work Activities (team) <br /> 6. Performance Measures (team) 4 hrs <br /> 7. Draft Review 2 hrs <br /> Total meeting hours: 24 hrs <br /> NOTE: The team leader will need to allocate more time for periodic review and preparation. Additional <br /> work for service team members is not included in the estimated hours. The outside work will speed up the <br /> process. <br />