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v <br /> CITIZEN REVIEW OF URBAN FORESTRY SERVICE PROFILE <br /> The Neighborhood Leaders Group reviewed the service profile for Urban Forestry. Although <br /> this group has no official oversight responsibility for the Urban Forestry program, it was felt that <br /> their input might be valuable because of the neighborhoods involvement in the "Neighbor <br /> Woods" program that Urban Forestry promotes. <br /> A copy of the service profile and a survey were distributed to the Neighborhood Leaders Group <br /> before their meeting on November 26. At that meeting, the group spent about 25 minutes <br /> discussing the profile results. <br /> Feedback on Policy Areas: <br /> Mission: <br /> Ouestion to the group: Do you agree the mission statement captures the essence of why this service system <br /> exists? <br /> Responses: Yes _5_ No Maybe <br /> Summary of Comments: The word "enhance" was unclear to four of the respondents. Many <br /> respondents wanted the mission to reflect some type of expansion or improvement of the City's <br /> urban forest. <br /> Action Taken: The service team replaced the "enhance" with "improve" in the mission statement. <br /> Outcomes: <br /> Question to the group: Do you agree the outcomes reflect the longer range desired results to which this <br /> service's outputs contribute? <br /> Responses: Yes _4 No Maybe _1 <br /> Summary of Comments: One respondent liked the education and preservation outcomes. <br /> Another respondent stated "there should be an outcome that focused of serving the citizens of <br /> Eugene." There was some uncertainty regarding canopy cover. <br /> Action Taken: None. The Service team felt that the mission and operating principles <br /> sufficiently described how the service focusses on serving the citizens. <br /> 1 <br />