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System Measures: <br /> I. Ouestion to the group: Do you agree that the effectiveness measure tells you how well the service's <br /> desired results are accomplished? <br /> Responses: Yes No Maybe <br /> Summary of Comments: <br /> Action Taken: <br /> Direction Needed from Budget Committee: <br /> II. Ouestion to the group: Do you agree the efficiency measure is a useful ratio of resources used to unit of <br /> service delivered? <br /> Responses: Yes No Maybe <br /> Summary of Comments: <br /> Action Taken: <br /> Direction Needed from Budget Committee: <br /> III. Ouestion to the group: Do you agree the customer satisfaction measure tells you how well the needs <br /> and expectations of customers are met? <br /> Responses: Yes _ No Maybe <br /> Summary of Comments: <br /> Action Taken: <br /> • <br /> Direction Needed from Budget Committee: <br /> IV. Question to the group: Do you agree the financial measure tells you how well financial performance <br /> targets or funding strategies are met? <br /> Responses: Yes _ No Maybe . <br /> Summary of Comments: <br /> Action Taken: <br /> Direction Needed from Budget Committee: <br /> 2 <br /> 11 -7 <br />