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Customer /Stakeholder Feedback <br /> Definition: Formal or infortnal methods of getting or giving information about <br /> service performance. <br /> Brainstorm a list of the methods you now use to know what direct customers think <br /> about the quality and priority of your service's outputs. <br /> (Hint: Think about surveys, activity data you collect, suggestion boxes, etc.) <br /> Brainstorm a list of the methods you now use to know what stakeholders think <br /> about the quality and priority of your service's outcomes. <br /> (Hint: Think about how you get public involvement in policy decisions.) <br />