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PERFORMANCE MEASURE DESCRIPTION <br /> 1. Service Name: URBAN FORESTRY <br /> 2. Date Profile Adopted: February 10, 1997 <br /> 3. Measure: Increase number of trees pruned in the Block -to -Block tree pruning program by from <br /> 1188 to 2600 by FY00. <br /> 4. Type of Measure <br /> Core Process <br /> List process: <br /> Total System (Check one) <br /> _ Effectiveness <br /> _ Efficiency <br /> Financial <br /> Customer Satisfaction <br /> X Objective <br /> List strategy: Improve efficiency and effectiveness of maintenance programs to ensure <br /> optimum utilization of resources. <br /> Time frame for objective: <br /> 5. Service Lead: Johnny Medlin <br /> 6. Service Category Number: 45 7. Primary DVSW: 9477 <br /> 8. Lead Contact Person for Data: Scott Plamondon <br /> 9. Data collection: <br /> 9a. Is data now collected? Yes <br /> If not, projected start date of data collection: <br /> 9b. How frequently is data collected? When activity occurs <br /> (When activity occurs: daily, weekly, monthly, quarterly, annually ?) <br /> 9c. How frequently is data reported? Monthly <br /> 10. Is the data currently on an automated system? Yes <br /> 10a. If yes, what system? Cass Works <br /> 10b. If no, where is the data located? <br /> 11. Who is the audience for this measure? Management team and policy makers <br /> (Service team, management team or policy makers ?) <br /> 12. Other information you think would be of use: <br /> S: \MEASURES \UF.PM.wpd Page 10 of 10 <br />