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9- 10AGEN • Page 1 <br /> Urban Forestry Service Profile Meeting <br /> September 10, 1996, 9:00 a.m. to 12:00 p.m. <br /> Public Works Maintenance, Bldg.. Conference Room <br /> Meeting Objectives <br /> • Complete Customer /Stakeholder matrix and identify cause and effect relationships that exist among <br /> critical issues relating to Urban Forest Service. <br /> AGENDA <br /> 9:00 Review agenda and meeting objectives <br /> 9:15 Complete Customer /Stakeholder matrix. <br /> • Customer /Stakeholder Needs. <br /> 10:00 Affinity Diagram <br /> • Group issues. <br /> 10:30 BREAK <br /> 10:45 Interrelationship Digraph <br /> • Determine Cause and effect relationships. <br /> 11:50 Next Steps <br /> Core Process Performance Measures <br />