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EUGENE Administrative Services <br /> Service Improvement Team <br /> City of Eugene <br /> MEMORANDUM 860 W. Park Street, Suite 240 <br /> Eugene, Oregon 97401 -2793 <br /> (541) 687-5427 <br /> (541) 341 -5802 FAX <br /> Date: September 30, 1996 <br /> To: Chris Andersen, Abe Farkas, Les Lyle <br /> From: Roland Hoskins and Patty Boyle; Service Improvement Team <br /> Subject: URBAN FORESTRY REGULATION PROCESS IMPROVEMENT <br /> Problem Statement <br /> In the recent past, Urban Forestry /Development issues have some political liability for the <br /> City. After reviewing the preliminary scoping statement, Les asked the Service Team to <br /> facilitate a process improvement project for Urban Forestry regulations. The improvement <br /> project will focus on finding short term fixes for tree issues relating to the Planned Unit <br /> Development process. <br /> Boundary <br /> Start /End: Predevelopment meetings to Development project completion. <br /> - • • - , la 1- • . to - • • • - • - From Public Works: Johnny Medlin and Scott Plamondon, <br /> From Planning and Development: Jean Hahn, Mike Mckerrow and Steve Nystrom. We are <br /> coordinating with AFSCME representation m accordance with the guidelines provided by the <br /> Joint Labor - Management Relations Committee. <br /> Department Contacts: Mike Mckerrow and Johnny Medlin <br /> Projected Number of Meetings /Hours <br /> ► One eight hour meeting Monday, October 7, at Lamb Cottage with the entire team to <br /> identify problems in the current process. The group will request your approval to <br /> reconvene if necessary. <br /> ► To prepare for this meeting, the facilitators will meet with Jean Hahn to review the <br /> work from the tree issues team. Also, the facilitors will meet with two members of the <br /> project team to develop a draft process map. <br /> Desired Results of the Project <br /> 1. A map of the existing process: who's involved, what steps are in it, how long does it <br /> take *, what kind of paper trail is created /maintained. <br /> *If accurate measurements do not now exist, the group will estimate cycle times. <br /> 2. The team's draft recommendation of the desired future process: who's involved, what <br /> steps are in it, what kind of paper trail is created /maintained. <br /> 3. Identification of short and long term solutions to improve the current process. <br /> 4. The team's recommended actions to implement the short term solutions to improve the <br /> current process. <br /> cc: Beth Bridges, Rick Guerra, Jean Hahn, Bob Hammitt, Jerry Jacobson, Mike Mckerrow, <br /> Johnny Medlin, Steve Nystrom and Scott Plamondon. <br />