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Breakdown of Enforcements by Violation Type <br />This report includes a table showing the breakdown of enforcements by violation type.(Table 4) <br />The tracking of this statistic will prove useful in showing trends in enforcement of a given <br />violation type, and in evaluating the allocation of program resources used to enforce violations in <br />the various program areas. This information can then be used to adjust program resources and <br />education efforts to meet the areas of greatest need. In 1996, the main violation type on vacant <br />property was grass and weeds over 10 inches high. On developed property, there are four main <br />categories of violations, they are: traffic vision/clear zone obstructions, traffic sign obstructions, <br />grass and weeds over 10 inches high, and sidewalk obstructions. A breakdown of the reasons <br />why 142 Transportation Division generated complaints did not require enforcement is shown in <br />table 3. <br />Average Time Between Service Request & Inspection <br />The average response time between receiving a service request and the first inspection is <br />calculated. (table 1) This information is an indication of how well the program responds to service <br />requests. The average, which is reported in table 1, is calculated using the total days from service <br />request to first inspection and includes weekends and holidays. This average increased from 3 <br />days to just over 5 days in 1996. The main reason for this increase is the increased workload of <br />the Urban Forestry Section, which was shared by the Vegetation Program Specialist. <br />Additionally, as the City continues to grow in size, travel time to reach inspection sites in the <br />south hills and north River Road takes longer due to distance and increased traffic. The program <br />goal is an average of 2 working days from service request to inspection. <br />Courtesy Letters Mailed <br />The number of letters sent to property owners to correct violations has been fairly consistent for <br />the last five years. (table 1)(fig.1) The number of letters decreased after 1991, when a major push <br />was initiated to increase public awareness and program consistency. Since then, program <br />awareness and education efforts have resulted in about the same number of correction notices to <br />be sent each year in response to service requests. <br />Each May, as required by the Municipal Code, a copy of the legal notice regarding vegetation <br />maintenance on undeveloped property is mailed to all known owners of undeveloped property. <br />Accompanying the legal notification is a courtesy letter that explains vegetation control <br />requirements and encourages voluntary compliance over city abatement actions. In May of 1996, <br />approximately 2,900 of these notices were mailed, about the same number as the previous year. <br />2 <br />