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ultimately abated by the property owner. This will be accomplished by using <br />an activity time matrix to calculate the total annual operations time spent in <br />each management category. By calculating typical operations activity times <br />spent for each full term abatement per management category and multiplying <br />these times by the number of such abatements, we get the total time spent per <br />category in City performed abatement operations. When these total abatement <br />operations times are subtracted from the corresponding annual operations times <br />we should arrive at the amount of operations time spent per category on opera- <br />tions activities that did not result in full term abatement. <br />After applying the appropriate personal services rates to these calculated <br />times, adding in any service and material costs, and dividing these costs by <br />the number of such abatements or complaints in each category, we arrive at an <br />average City incurred cost per complaint for both those operations ending in a <br />City performed abatement and those ending in an owner performed abatement. <br />The second aspect of this analysis shall examine those general expenses <br />involved with the overall administration of the program. This shall be <br />accomplished by calculating the total annual time spent on the program and <br />then subtracting from this the time spent in the program's daily operations. <br />The resulting figure represents the amount of annual time spent on overall <br />administration of the program. When this administration time is prorated <br />according to the percentages of the program's daily operations spent in each <br />corresponding management category, we arrive at the approximate amount of <br />administration time spent per management category. <br />By dividing the calculated administrative costs per category by the total <br />number of complaints dealt with in that management category, we arrive at the <br />average administrative cost involved per complaint. This administrative cost <br />can then be added to the average City incurred operations costs in each <br />category for both City performed abatements and owner performed abatements. <br />The resultant figures will not only provide an accurate illustration of the <br />total expenses incurred by the City for each full term abatement, but will <br />show what it is costing the City for the processing and resolution of each <br />vegetation complaint that ends up being abated by the property owner. <br />2 Since the City abates any vegetation nuisances upon it's own property <br />there shall be only one average cost calculated for this management category. <br />3 "Full term abatement" refers to any abatement where the City must <br />perform the required corrective action. This may involve the use of City <br />personnel or the use of a private contractor hired by the City. <br />4 As used herein, administration of the program shall refer only to <br />activities performed by the Vegetation Manager during the course of the year. <br />They do not include the Vegetation Manager's supervision nor any other <br />organizational administrative or overhead activities, materials, or costs. <br />Costs associated with these other organizational administrative activities are <br />included as part of the Maintenance Division's 32.8 % indirect overhead rate. <br />Vegetation Program <br />Cost Analysis 2 <br />