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ultimately abated by the property owner. This will be accomplished by using <br /> an activity time matrix to calculate the total annual operations time spent in <br /> each management category. By calculating typical operations activity times <br /> spent for each full term abatement per management category and multiplying <br /> these times by the number of such abatements, we get the total time spent per <br /> category in City performed abatement operations. When these total abatement <br /> operations times are subtracted from the corresponding annual operations times <br /> we should arrive at the amount of operations time spent per category on opera- <br /> tions activities that did not result in full term abatement. <br /> After applying the appropriate personal services rates to these calculated <br /> times, adding in any service and material costs, and dividing these costs by <br /> the number of such abatements or complaints in each category, we arrive at an <br /> average City incurred cost per complaint for both those operations ending in a <br /> City performed abatement and those ending in an owner performed abatement. <br /> The second aspect of this analysis shall examine those general expenses <br /> involved with the overall administration of the program. This shall be <br /> accomplished by calculating the total annual time spent on the program and <br /> then subtracting from this the time spent in the program's daily operations. <br /> The resulting figure represents the amount of annual time spent on overall <br /> administration of the program. When this administration time is prorated <br /> according to the percentages of the program's daily operations spent in each <br /> corresponding management category, we arrive at the approximate amount of <br /> administration time spent per management category. <br /> By dividing the calculated administrative costs per category by the total <br /> number of complaints dealt with in that management category, we arrive at the <br /> average administrative cost involved per complaint. This administrative cost <br /> can then be added to the average City incurred operations costs in each <br /> category for both City performed abatements and owner performed abatements. <br /> The resultant figures will not only provide an accurate illustration of the <br /> total expenses incurred by the City for each full term abatement, but will <br /> show what it is costing the City for the processing and resolution of each <br /> vegetation complaint that ends up being abated by the property owner. <br /> 2 Since the City abates any vegetation nuisances upon it's own property <br /> there shall be only one average cost calculated for this management category. <br /> 3 "Full term abatement" refers to any abatement where the City must <br /> perform the required corrective action. This may involve the use of City <br /> personnel or the use of a private contractor hired by the City. <br /> 4 As used herein, administration of the program shall refer only to <br /> activities performed by the Vegetation Manager during the course of the year. <br /> They do not include the Vegetation Manager's supervision nor any other <br /> organizational administrative or overhead activities, materials, or costs. <br /> Costs associated with these other organizational administrative activities are <br /> included as part of the Maintenance Division's 32.8 % indirect overhead rate. <br /> Vegetation Program <br /> Cost Analysis 2 <br />