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The statistics given below are for calendar years not fiscal years. <br /> ITEM 1987 1988 <br /> Complaints Received 850 911 <br /> Average Time Between Complaint & Inspection n/a 1.6 Days <br /> Courtesy Letters Mailed 350 711 <br /> Properties Posted 40 146 <br /> Average Time Between Courtesy letter & Posting n/a 23 Days <br /> Work Orders Issued 279 357 <br /> Property Owners Billed 239 279 <br /> Total Amount Billed $ 19,219.50 $ 29,517.38 <br /> Total Amount Paid By City to Contractors $ 10,957.00 $ 15,022.13 <br /> Protests By Property Owners 21 31 <br /> Number of Protests Granted 14 10 <br /> Average Response Time To Protests n/a 6.8 Days <br /> Number of Liens Filed 183 80 <br /> * All days listed are calendar days <br /> BREAKDOWN OF $ 29,517.38 BILLING CHARGES <br /> City of Eugene <br /> Public Works $ 3,397.80 <br /> Public Safety 118.00 <br /> Finance 3,272.70 <br /> Subtotal $ 6,981.50 <br /> Private Ownership 22,535.88 <br /> TOTAL $ 29,517.38 <br /> BREAKDOWN OF $ 15,022.13 PAID TO MOWING CONTRACTORS <br /> Steve's Tractor Service (Undeveloped Lots) $ 9,273.00 <br /> Tucker Family Enterprises (Developed Lots) 5,749.13 <br /> TOTAL $ 15,022.13 <br /> Since the City does not wish to be in the vegetation control business, the <br /> Vegetation Management Program's main intent was to make every effort to <br /> educate the property owner of their vegetation maintenance responsibility so <br /> that the City is not forced to maintain their vegetation for them in the <br /> future. <br /> A future addition planned in this educational process is an additional <br /> courtesy letter, generated by computer from the 1988 database, which will be <br /> sent to each property owner whose property was mowed by the City in 1988. <br />