<br />* Did you know that you can access your Verizon Wireless account online, pay and review your bills, perform <br />electronic serial number (ESN) changes, and user name changes by logging in or enrolling through: <br />http://b2b.verizonwireless.com/tbmb/onlineEnrollShow.do <br /> <br />* Please learn more about how Verizon Wireless services our government customers by visiting: <br />www.verizonwireless.com/government <br /> <br /> <br />-----Original Message----- <br />From: clara.t.matsler@ci.eugene.or.us <br />Sent: Mon Apr 07 17:37:12 CDT 2014 <br />To: wfmGovernmentAccountSupport@VerizonWireless.com <br />Cc: <br />Subject: RE: City of Eugene cell phone 541-953-5199 (WFM114508594) <br /> <br />Thank you for the info; <br />Yes, please cancel this cell phone number, it is no longer needed by POS staff. It is in City of Eugene account <br />number 770247670-00007, user name Lane County Sheriff, cost center CLARK. <br />Let me know if you need anything further from me. <br />Clara Matsler <br />Outreach Coordinator <br />541 682 4908 <br />From: wfmGovernmentAccountSupport@VerizonWireless.com <br />[mailto:wfmGovernmentAccountSupport@VerizonWireless.com] <br />Sent: Thursday, April 03, 2014 7:28 PM <br />To: Dave.Kinder@VerizonWireless.com; MATSLER Clara T <br />Subject: RE: City of Eugene cell phone 541-953-5199 (WFM114508594) <br />Dear Clara, <br />We have completed your service request. <br />Reference Number: 114791796 <br />The following has been done: <br />Here is the response that we sent to clara.t.matsler@ci.eugene.or.us<mailto:clara.t.matsler@ci.eugene.or.us> on <br />3/26/2014 in WFM 114508594 <br />We called you and left a voice mail. After reviewing the mobile number 541-953-5199, we are showing the line <br />was suspended with billing through the online portal on 09/25/2013. So if you would like to remove the line <br />from the account please reply to this email with I approve to disconnect the number 541-953-5199. Also since <br />the line was suspended online we are unable to extend any type of adjustments. <br />To inquire further about your request, please reply to this email or call our Business & Government Customer <br />Operations Team at 800-922-0204. To ensure correspondence continuity, please do not alter the subject line of <br />the message when replying. <br />Thank you for choosing Verizon Wireless. <br />Sincerely, <br />Melissa Cross | Verizon Wireless <br />Office: 800-295-1614 <br /> <br />-----Original Message----- <br />From: dave.kinder@verizonwireless.com<mailto:dave.kinder@verizonwireless.com> <br />Sent: Thu Apr 03 13:57:25 CDT 2014 <br />To: wfmwestbscsupport@VerizonWireless.com<mailto:wfmwestbscsupport@VerizonWireless.com>; <br />clara.t.matsler@ci.eugene.or.us<mailto:clara.t.matsler@ci.eugene.or.us> <br />2 <br /> <br />