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Secure Message: RE: Cancellation of apps on City of Eugene cell phones (WFM1145087... Page 1 of 2 <br />vVdao.!; <br />Secured Message <br />[ Reply ,I <br />From: wfmGovernmentAccountSupport@VerizonWireless.com <br />To: clara.t.matsler @ci.eugene.or.us <br />Date: March 27, 2014 1:52:42 PM EDT <br />Subject: RE: Cancellation of apps on City of Eugene cell phones (WFM114508722) <br />Dear Clara Matsler, <br />We have completed your service request. Next time, your transaction can be completed online using <br />our quick tasks. Quick tasks are available 240, 365 days of the year while in the office or on the go. <br />Reference Number: 114508722 <br />Please be advised that we were able to cancel the subscription service for mobile number 541 -359- <br />5048 for the Match.com application. We submitted the same request for mobile number 541 -913- <br />0534 and the Ringtone Recorder Pro application, but are not able to confirm that the service was <br />cancelled. In order to best assist in this matter, it is recommended to cancel and remove applications <br />directly from the device. Please be advised that we also have block options available to prevent <br />unauthorized data usage and application purchases /subscriptions. <br />To obtain assistance in this process, please have the device available and contact our Technical <br />Support Team at 800 - 295 -1614. This will allow our technicians to determine the best resolution for <br />your service needs. <br />It is our pleasure to serve you, and we apologize for any inconvenience this may present. <br />G M O <br />Visit us online to check order status, suspend or resume service, change user information and reset your voicemail <br />password from the main page. <br />Did you know the below transactions now support up to 99 lines at a time? <br />> Change Wireless Number <br />>Change User Info (this will include cost center) <br />>Change Voice Mail Password <br />>Change Cost Center <br />>Suspend and Resume Service <br />Log in to Verizon Enterprise Center or My Business to complete your transactions online. <br />Thank you for choosing Verizon Wireless. <br />file: / / /C:/ Users /cewmctm/AppData/Local/ Microsoft / Windows /Temporary%20Internet %20... 3/27/2014 <br />