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WEAKNESSES <br /> JEDM PW DEPT. <br /> Infrastructure <br /> - Unfunded infrastructure needs <br /> - Aging infrastructure <br /> Costs <br /> Costs - Transportation funding <br /> - Cost of providing services exceeds revenue - PW rich compared to other <br /> Departments <br /> Facilities <br /> - Geographic separation — too many buildings Facilities <br /> - Sub - standard facilities — too spread out - Decentralized locations <br /> Approach Approach <br /> - Lack of accountability - Rule oriented <br /> - not owning up - Can't say no <br /> - not stepping up - Use a lot of acronyms <br /> - avoiding blame - Strict regulatory environment leads to <br /> - giving up black and white attitude, diminishes <br /> - Take ourselves too seriously humor, increases resistance to change. <br /> - Busier than we need to be - Competition restricted to responding to <br /> - Thinking strategically is foreign to us and will bids for services. <br /> require new skills - Commit a lot of resources to helping <br /> - Elitism APWA and other in -kind resources. <br /> - Employee entitlement (indulgent culture) - Have a lot of meetings. Set up a team <br /> - Focus on negative vs. positive to respond to issues, though hard to <br /> - Lack of closure on issues define authority, assignments, sunset. <br /> - Lack of flexibility in getting work done - Social team - building. <br /> - budget - Transition from more folklore way of <br /> - fte losses doing things to more formal systems. <br /> - Don't see how fortunate we are <br /> - No internal press — don't share successes <br /> - Lack of collaboration <br /> - Over emphasis on internal process instead of <br /> service delivery <br /> - Don't prioritize work well — we get <br /> overwhelmed by work <br /> - Need strategy for measurable change <br /> - Too many victims <br /> - of City Council <br /> - of budget <br /> - of community <br /> - Can't say no without a lot of process <br /> - Don't listen objectively <br /> - Resistant to change — "We've always done it <br /> that way" <br /> - Too accommodating of minority view <br /> - complaining employees <br /> - external groups <br /> Staffing <br /> - Brain drain with retirements — especially with <br /> PERS <br /> - Some unions have unreasonable expectations <br />