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New Department Workplan Purposes: <br /> o A communication /education tool <br /> • <br /> - to communicate what we do, why we're <br /> doing it, and how well we're doing it <br /> o A planning /management tool <br /> - to chart a strategic direction for each service <br /> within available resources <br /> - to set priorities considering resource constraints <br /> - to develop operational workplans to achieve our <br /> service direction <br /> - to engage staff ideas and energies in developing <br /> workplans and reaching objectives <br /> - to evaluate our performance to assess how. <br /> well we reached our goals <br /> - to assess customer needs and satisfaction <br />