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Service Team Process <br /> Meeting Topics <br /> 1/2 day Orientation (Context, Purpose, Process, Steps, Definitions, etc.) <br /> Identify Overall Service System and Subsystem activities, inputs <br /> outputs, customers, and measures. <br /> 1/2 day [Develop service mission and values. <br /> full day Identify service trends and issues. <br /> Develop service goals /objectives /performance measures. <br /> 2.5 hours [Review and refine workplan. <br /> to be identified [Design and Implement Performance tracking mechanisms. <br />