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HAMMITT Bob <br /> From: MEDLIN Johnny R <br /> To: LYLE Les A <br /> Cc: HAMMITT Bob; MILLER Marsha A <br /> Subject: RE: Trees in PUD's and Service Improvement Team <br /> Date: Wednesday, August 07, 1996 2:36PM <br /> Hi Les, <br /> Thanks for the info. I'm out of the office on Monday as is Scott, but Bob Hammitt is here that day if Chris <br /> wants some additional staff to attend. <br /> Thanks <br /> Johnny <br /> From: LYLE Les A <br /> To: MEDLIN Johnny R <br /> Cc: MILLER Marsha A <br /> Subject: RE: Trees in PUD's and Service Improvement Team <br /> Date: Wednesday, August 07, 1996 2:25PM <br /> The thoughts at this point is to bring Abe and Chris together <br /> on the 12th at 4 pm to discuss options for how we process this <br /> issue. I think there is some conceptual agreement, that a <br /> process review would be desirable to sort out roles, <br /> responsibility, process issues, resources, etc. This is not <br /> the only approach and is not an absolute. My role is simply <br /> to try and be a facilitator to bring the parties together to <br /> reach a resolution to this apparent process /resource issue. <br /> As you know, it just gets too political each time something <br /> happens and maybe we can find a way to minimize that <br /> occurrence. I know Barbara is certainly expecting we will be <br /> doing something. I'm not sure if Abe and Chris will be <br /> inviting others to the discussion or just meet themselves. <br /> You will have to ask them. I have been doing some initial <br /> investigation as to the availability of the systems team and <br /> trying to get a sense of how quickly a process review could be <br /> completed. From initial indications, there is some resource <br /> availability that can be brought to bear now. One of the key <br /> issues will be the willingness of effected staff to put the <br /> time (limited) into a review. So, hopefully, next Monday <br /> direction will be established. I there is concern or <br /> questions, please let me know an I will attempt to fill in <br /> what gaps I can. Thanks Les L <br /> From: MEDLIN Johnny R <br /> To: LYLE Les A <br /> Cc: MILLER Marsha A <br /> Subject: Trees in PUD's and Service Improvement Team <br /> Date: Wednesday, August 07, 1996 11:01 AM <br /> Hi Les, <br /> I just got off the phone with Marsha. I shared with her what <br /> you had told me regarding the possible wish (I think you said <br /> it was Chris and Abe's) to involve the Service Improvement <br /> Team in doing an evaluation. While this wasn't the direction <br /> we has took in earlier meetings, Marsha and I agreed to <br /> suspend our discussions until we knew if the Service <br /> Improvement Team process was going to move forward. <br /> I think both Marsha and I think using the Service Improvement <br /> Page 1 <br />