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JACKSON Chris S <br /> From: POCUpdates @verizonwireless.com <br /> Sent: Monday, January 13, 2014 9:24 AM <br /> To: MATSLER Clara T <br /> Cc: JACKSON Chris S <br /> Subject: RE: 1 new service only M2M line for City of Eugene - SPRINKLERS Account Number: <br /> 0971640668 - 00001 (WFM112074282) <br /> Dear Clara, <br /> Thank you for contacting Verizon Wireless. This response corresponds to reference number 112074282. <br /> Per your request, we've updated your company's authorized contact list. <br /> Below are the users we've added to include roles as applicable: <br /> Chris Jackson -View Role <br /> Please note that a role was not specified in your request for this Point of Contact, we have added this Point of <br /> Contact as View Only. <br /> If you wish to update any authorized contact to one of the roles below, please reply to this email or contact us <br /> via the email address pocupdates @verizonwireless.com with the name and role to be assigned to the POC. <br /> Please see below the available roles and definitions: <br /> - Administrative Role: Authorized to add, delete and change POCs as well as perform any other <br /> transaction on the account. <br /> - Maintain Role: Allows access to the same transactions as the administrative role except adding and <br /> deleting other POCs. <br /> -Buy Role: Authorized to initiate new activation requests, add/change /delete services, port lines and <br /> purchase or upgrade equipment. <br /> -View Role: Allows access to account such as balance information, request bill reprints, make a <br /> payment, price plan inquiry, and request technical support <br /> -MyPOC (For My Business Users Only): Responsible for utilization of the My Business Account <br /> online account management portal. <br /> We appreciate your business. Thank you for choosing Verizon Wireless. <br /> Sincerely, <br /> Tara Ferrante <br /> 1 <br />