New Search
GAPS Home Page Page 11 of 13 <br /> - If FEDWIRE, enter EDPMS User ID, EDPMS Password, FEDWIRE PIN, <br /> and FEDWIRE PIN PASSWORD <br /> - Click on the OK button <br /> The system will respond with a GAPS user id and password that you can <br /> enter on the main GAPS screen. BE SURE TO RECORD YOUR NEW <br /> GAPS USER ID AND PASSWORD. <br /> 42. I am trying to access your site, but I am not getting anything on my <br /> screen. What do I do now? <br /> You should check to see if the GAPS internet site is operational. If it is, <br /> proceed to the next step. If it is not, contact your internal technical support as <br /> soon as possible to begin troubleshooting. <br /> You should try to find out if you can get to another Internet site. If you <br /> cannot, there may be a problem with your Internet service or provider. <br /> Contact your on -site technical representative or Internet service provider (for <br /> dial -up users) and call back once Internet access is obtained. <br /> 43. If I was not a grantee /payee under the previous system (EDPMS), <br /> how do I obtain a GAPS user id and password? <br /> You'll need to request a GAPS id and password from the Department of <br /> Education by submitting an External Access Security Form. The <br /> Department of Education will issue GAPS user ids and passwords to those <br /> individuals authorized by the payee to access GAPS to request funds and <br /> report expenditures. All new user ids and passwords will be sent to such <br /> offices as the CFO, Treasurer, or Bursar, responsible for the cash <br /> accountability of funds for your organization. User ids and passwords cannot <br /> be faxed or given over the phone, and may not be shared by multiple users. <br /> 44. How do I obtain View -Only access to GAPS? <br /> To request a GAPS User ID and Password for view -only access, simply <br /> download the External Security Access Form from the e- Payments web site <br /> 'Downloads' icon and check the box that reads 'view -only access'. Once <br /> completed, submit to our offices via fax at (202) 401 -0006. <br /> 45. I forgot my GAPS user id or password, how do I get a new one? <br /> Check with your local payee administrator first. The Department of <br /> Education can set passwords back to their original settings over the phone <br /> but cannot verbally confirm them. If you don't know your initial user id or <br /> password, you will need to resubmit your application for GAPS access to the <br /> Department of Education. User ids and passwords cannot be faxed or given <br /> over the phone, and may not be shared by multiple users. <br /> 46. How do I change my existing password? <br /> http: / /e- grants.ed.gov /gapsweb /faq.htm 5/29/2002 <br />