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GAPS Home Page Page 8 of 13 <br /> Waiting for Program Office Approval: Payment requests routed for <br /> Program office approval. <br /> Disapproved: Payment requests which were routed for approval and <br /> subsequently disapproved by the Payments or Program office. These can be <br /> modified. <br /> Canceled: Payment requests canceled because Grantee, Award, or CFDA <br /> program was placed on stop -pay, Payees bank was deleted or changed, or the <br /> Payee was reassigned. <br /> Waiting for A/R Offset Determination: Payment requests routed to the <br /> Accounts Receivable office for Manual Offset. <br /> Duplicate Payment: Direct loan payments routed to the program office for <br /> review. <br /> 29. Will reporting requirements to the program offices change? <br /> Reporting requirements to the program offices (the Department of Education <br /> Program Office that awarded you the authorization) will remain unchanged. <br /> The EDPMS 272 report has been eliminated. <br /> TOP <br /> ACCESSING GAPS <br /> 30. How do payees access GAPS? <br /> Payees can access GAPS via the Internet. To access the system using the <br /> Internet, payees will need a computer and Web browser. For those payees <br /> who do not have access to the Internet, they will be able to request funds <br /> through the GAPS Payee Hotline. <br /> 31. What hardware /software will payees need to access GAPS? <br /> Any computer with an Internet connection capable of running Netscape <br /> Navigator 3.0 or later or Microsoft Internet Explorer 3.0 or later. This <br /> includes PCS, Macintosh or Unix Platforms. <br /> 32. If payees do not have the necessary equipment or a computer, how <br /> can they access EDCAPS /GAPS to make a payment request? <br /> Payees will be able to make a request for payment or receive assistance for <br /> information about their awards by calling the Help Desk at 1- 888 - 336 -8930 <br /> (TTY 1- 800 - 336 - 8930). <br /> 33. Will the payees PIN number change? <br /> http: / /e- grants.ed.gov /gapsweb /faq.htm 5/29/2002 <br />