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progress. For our external customers we have the on -line PW Annual <br /> Report & Work Plans. <br /> 8. Find way to give wheelchairs back if found by employees (to hospitals) — Efforts <br /> are made to recycle useable items found in the R.O.W. We try to either give <br /> item back to owner or a non - profit organization, such as the Center for <br /> Appropriate Transportation (CAT). Please see the CAT web site: <br /> http: / /www.catoregon.org <br /> 9. Make sure employees are informed about all city programs — make sure <br /> employees know about the different annual reports and work plans that are <br /> available on -line on the PW internet site search for "public works work <br /> plan." <br /> Public Works Annual Report 07: fy07annualreport.pdf <br /> Public Works Work Plan FY09: FY09WorkPlan <br /> City website is a great place for employees to learn about all city programs. <br /> We are all ambassadors of the City of Eugene and it is important to be well <br /> informed about all city programs and the overall city operations. <br /> 10. Give out cheat sheets, Q &A Sheets, put contact info on it ? ? ?? <br /> 11. Put ads on TV. <br /> A few years back Lane County marketed their services through the media. <br /> County was questioned by some of the public whether this was a wise use of <br /> limited funds. Ad campaign was very expensive $100 -200k ? ?? <br /> 12. Make brochures to hand out for visitors /community at the visitor centers. ? ? ?? <br /> 13. (4 questions regarding public image) - Work on public opinion; Pride in our <br /> work; Be aware of community opinion - public is always watching employees; Be <br /> professional at all times because of public image — Check with Tony Jobanek — <br /> new presentation for APWA on Public Perception to present to crews in the <br /> yard. ACTION ITEM — NEW CREW TRAINING <br /> 14. (2 questions regarding news stories) - Positive marketing with good news <br /> stories about individuals affected by public works; Work with Media — Tell Katie <br /> Blair if you have news story ideas; put in PW Monthly Report for city <br /> council and the media; generates news stories. Here is a link to the PW <br /> Monthly Report: PWMonthlyReport2008.12.pdf <br /> 20 <br />